Terms & Conditions
Terms & Conditions of Business
1: Sale and Purchase
We will sell and you will purchase products subject to our terms and conditions of business set out below. The contract in respect of the products supplied by us to you comes into existence when your order has been accepted by us. For the avoidance of doubt, receipt of an order via our Site does not constitute acceptance of an order.
1.1 Outdoor Antics is a retailer and we do not provide goods for resale. We reserve the right to investigate and cancel any orders that we believe are for this purpose.
We may restrict the maximum quantity of an item that can be ordered per customer. Any attempt to breach these restrictions may result in the suspension of your account.
2.1 All prices are quoted in pounds Sterling and are inclusive of VAT unless otherwise specified.
2.2 Prices are subject to any changes to the rate or applicability of VAT
2.3 All item prices are inclusive of delivery and packaging, unless otherwise stated.
2.4 Prices are correct at the time of order only and relate to Internet purchases only. All orders for products are subject to availability and we reserve the right to refuse to supply any particular person.
3.1 Outdoor Antics take payment when you place your order. This is common practice amongst mail order retailers.
3.2 Payment must be made in pounds Sterling only, by major credit or debit cards as listed: Visa, Delta, Master Card, Switch, Electron, Solo or through Pay Pal.
4: Passing of Property
We will retain the property in the products until full payment has been made by you and has been received by us.
5: Passing of Risk
The risk in the products will pass to you on delivery, as set out in paragraph 6.2 below.
6.1 All products are sent by Royal Mail, or a recognised courier
6.2 You bear the risk once the products have been signed for/delivered.
6.3 You agree that you have read the section about Shipping Rates And Delivery.
You will inspect products within 48 hours and you will be deemed to have accepted the products unless you notify us in accordance with paragraph 8 below that you want to cancel your order or you notify us in accordance with paragraph 9 below that the products are faulty. If no such action is taken, we will consider the products being as described, of satisfactory quality and the whole order is complete. We will not accept any rejection or cancellation at a later date. Your statutory customer rights are not affected.
8: Right to Cancel
8.1 You have the right to cancel your contract with us at any time before the expiry of 7 working days from the day after the date of delivery of the products, providing the product are returned unused, still in its original packaging and suitable for resale. You will receive a full refund of the purchase price.
8.2 Exceptions to the right to cancel
- Items will only be accepted if the packaging has been unopened.
- No frozen baits can be cancelled.
9: Faulty Items
9.1 Items faulty at the point of sale
Any item that was faulty at the point of sale may be returned for free repair, replacement or refund, provided you have the original receipt or alternative proof of purchase and the faulty item is returned complete with all components.
For items to be returned more than six months after the time of purchase the same above applies but in addition, evidence of fault at the time of sale will be required.
Please note that you will not be entitled to a repair, replacement or refund in respect of fair wear and tear. Please return the original and complete packaging.
9.2 Faults developed within the warranty period
Most items sold by Outdoor Antics come with a 12 month manufacturer's warranty. If a product develops a fault within the warranty period assistance will be provided by way of spares or a repair depending on the type of product purchased. Wear and tear is not covered by the manufacturer's warranty.
9.3 Faults within 28 days
An exchange or refund will be issued providing the item is returned within 28 days from the original date of purchase.
9.4 Cost of return
Once an item has been used it is the responsibility of the customer to return the item, this includes liability during transit along with the cost of return. If the faulty item is deemed to have a manufacturers defect we will either send a replacement or repaired item back to the customer with no charge, unless a refund is required.
At Outdoor Antics we attempt to be as accurate as possible. However Outdoor Antics does not warrant that the product descriptions or content of this site is always 100% accurate, complete or error free. If a product offered by Outdoor Antics itself is not as described, your sole remedy is to return the item in a unused condition.
11.1 Please note that our products and promotions are only available in United Kingdom and, as such, may be unavailable in the region or country from which you are accessing the Site.
11.2 If any part or parts of these terms and conditions are deemed invalid, void or unenforceable, then that part or those parts will be considered sever able from these terms and conditions thereby not preventing the remainder from being enforceable or effective.
11.3 These terms and conditions may be revised at any time and we reserve the right to do so. You are, therefore, advised to keep up to date with the contents of these terms and conditions as revisions are binding upon you.
11.4 Nothing in these terms and conditions will reduce your statutory rights relating to faulty or mis described goods. For further information about your statutory rights contact your local authority Trading Standards Department or Citizen's Advice Bureau.
12: Governing Law
Your use of this Site and any purchase by you on this Site of any products will be governed by English Law and will be deemed to have occurred in mainland United Kingdom.
13: Contact Information
We try and offer customers the best possible service an on line company can. We try and have the most competitive prices on line. If you have any queries please email firstname.lastname@example.org, we will reply to your queries very quickly usually within the hour but sometimes it may be longer. Our phone number is 01366 858016 but please be warned this you may get the answer phone as the shop could be busy at the time, so leave a message and we will get back to you as soon as we can.
14: Registration Details
Reg name: Outdoor Antics Ltd
Reg place: Companies house, Crown Way, Cardiff Crown Way, CF14 3UZ
Reg Number: 8352920
Reg address: Companies house, Crown Way, Cardiff Crown Way, CF14 3UZ
Phone: 01366 858016
15: Refund Policy
The shopper has the right to cancel within 5 days of purchasing the item or items, or 5 days after the receipt of the goods.
If the shopper cancels their order, the payment will be returned after we receive the cancelled goods, and we will instruct the shopper on how to return the goods.